TERMS OF SERVICE
Effective Date: [Insert Date]
Last Updated: [Insert Date]
These Terms of Service (“Terms”) govern your use of the BATYAA website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree, you should not use this website.
1. About BATYAA
BATYAA (“we”, “us”, “our”) operates an online store offering fashion and lifestyle products.
Contact Details:
📧 contactus@batyaa.com
📍 [Insert Business Address]
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or using the site under the supervision of a parent or legal guardian
- You are legally capable of entering into binding contracts
3. Products & Availability
We aim to ensure all product descriptions, images, and details are accurate. However, slight variations may occur due to screen settings, handcrafted production, or material differences.
All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.
4. Pricing & Payments
All prices are listed in the applicable currency and are subject to change without notice.
We accept secure payment methods including:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
Payment is required at checkout before orders are processed.
5. Made-to-Order Products
Many BATYAA products are made-to-order.
By placing an order, you acknowledge that:
- Production begins after purchase
- Production timelines are estimates and may vary
- Made-to-order items may not be cancelled once production has started
Please refer to our FAQ or product pages for estimated timelines.
6. Shipping & Delivery
Shipping times provided are estimates only and are not guaranteed.
BATYAA is not responsible for delays caused by:
- Customs clearance
- Courier disruptions
- Incorrect shipping information
- Events outside our control
Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
7. Order Acceptance
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability
- Suspected fraud
- Incorrect pricing or information
If your order is cancelled after payment has been processed, you will be refunded accordingly.
8. Returns & Store Credit
Returns are governed by our Returns Policy.
In summary:
- We do not offer exchanges
- Approved returns are issued as store credit only (except where legally required otherwise)
- Store credit is valid for 180 days
Nothing in these Terms affects your statutory rights under UK consumer law.
9. Faulty or Incorrect Items
If you receive a faulty or incorrect item, you are entitled to remedies under the:
Consumer Rights Act 2015
These may include repair, replacement, or refund depending on the situation.
10. Intellectual Property
All content on this website, including but not limited to:
- Product designs
- Logos
- Images
- Text and branding
is the property of BATYAA and is protected under intellectual property laws.
You may not copy, reproduce, or distribute any content without written permission.
11. Prohibited Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security or functionality
- Upload or transmit harmful code or malware
- Misrepresent identity or payment information
We reserve the right to restrict access if these Terms are violated.
12. Limitation of Liability
To the fullest extent permitted by law:
- BATYAA is not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for the product in question
Nothing in these Terms excludes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Statutory consumer rights
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we handle your personal data.
14. Third-Party Services
We may use third-party providers for:
- Payments
- Shipping
- Website hosting
- Marketing services
We are not responsible for third-party websites or services.
15. Force Majeure
We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control, including:
- Natural disasters
- Strikes or labour disputes
- Supply chain disruptions
- Government actions or restrictions
16. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting on this page.
18. Contact Information
For any questions regarding these Terms: